According to the official site for Final Fantasy XIV, Square Enix has confirmed and acknowledged an issue with “The Pool of Tribute”, which can be completed via the main story quest during “The Lord of the Revel”, with an error message on some occasions appearing for players which prevents them from returning to the content and unable to log back in.
During their investigation, Square Enix has discovered that the issue in question occurs when players enter “The Pool of Tribute” and performing an emote action at the same time. As a result of this, users have been asked to not do so, and make sure to finish making their emote actions before going in.
Specifically, it seems as though the problem takes place in most instances whilst using the “/sit” action, though it can happen with any other emotes. In order to log back in, instructions state that users will be able to do so by forcefully changing the area where their character was logged out from, which will be the measure used until the issue is resolved. Its only a temporary measure, but it should provide a solution in the meantime.
Players who can’t log in are encouraged to report it at this forum, as each character will need to be provided with individual support. Square Enix has vowed to continue their investigation and has apologized for any inconvenience caused.
Have you been affected by this issue in Final Fantasy XIV? Be sure to visit the forum and report the problem.