If you were ever wondering how Riot Games is dealing with toxic players and their low-priority queue, well they gave us some insight on that particular subject.
Riot explained why the “prisoner’s island” is the wrong approach for Leauge of Legend’s low-priority queue.
For those of you that don’t know what the “prisoner’s island” is, it’s a way that separates the toxic/punished players from the regular ones (that didn’t cross that line where they get labeled as unsportsmanlike players). These players, the punished ones, then play only with others of their kind, while the rest of the player base continues on normally. For most games, this way of punishing these kinds of players is the best choice, but Riot Games explained why that approach can’t work for League of Legends.
Riot thinks that most negativity in matches comes from missteps, and not the desire to ruin the experience of other players, which makes putting ten of these people in one match a bad idea, since it will just result in more unsportsmanlike behavior.
Riot actually wants their players to improve in both the game and their behavior, and the prisoner’s island approach dooms them from the very start.
The second reason is the queue times for these players. Dodging games would get of control, as this type of approach only increases stress for these players, which won’t really make them try to improve their behavior.
MOBA games will always have these kinds of problems, but Riot Games are really trying to make their players improve after all this time, which is impressive.